Virtual communication methods are used to share ideas and information with distant colleagues and clients. They come in many forms, such as instant messaging and email. More and more people are working remotely, and these communication tools have become essential for work-from-home employees to keep their productivity up. These tools can lead to miscommunication however, they also create unique challenges. The good news is that you can improve your communication skills by using techniques such as setting clear expectations, using the correct tools, and arranging regular updates.
Facilitates Open Communication
While physical interactions tend to provide a myriad of non-verbal cues. However, these can be difficult to convey via virtual communications. For instance, it could be difficult to tell if someone is bored or not interested in a conversation. You might not be able discern someone’s tone or intent in the event that you can’t hear their voice during a phone call.
Encourages Flexibility
Virtual communication offers a level versatility that can aid people in managing their time and completing projects within the timeframe. Furthermore, it enables companies to draw talent from any location in the world to improve productivity.
Ensures that there’s a Record When using virtual communication virtually all of the time, there’s an audit trail – whether it’s an email, a video call or chat message. This can prevent miscommunications and ensures that all parties are aware of the conversation. It also allows you to track your progress and highlight areas that need improvement.